Privacy Policy

At The Floissac's of Saint Lucia, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect:

- Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment details.

- Cookies and Usage Data: We may collect information about your device, browsing actions, and patterns using cookies and similar technologies.

 2. How We Use Your Information:

- Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchase, and provide customer support.

- Marketing and Communication: With your consent, we may send you promotional offers, updates, and newsletters via email. You can opt-out of these communications at any time.

- Improving User Experience: We may analyse usage data to enhance and personalise your experience on our website, including content recommendations and site optimisation.

 3. Data Security:

- We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

- However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 4. Third-Party Disclosure:

- We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary for order fulfilment and legal compliance.

- We may share non-personal information (aggregated, anonymous data) with third-party service providers for analytics, marketing, and other purposes.

 5. Your Rights:

- You have the right to access, update, or delete your personal information. Please contact us if you wish to exercise these rights.

- We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

 6. External Links:

- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the revised policy on our website.

 If you have any questions or concerns regarding our Privacy Policy, please contact us using the information provided on our Contact Us page.

 

Last updated: 15/09/2023 - 21:18